Shipping & Delivery Policy

925Gram - Shipping & Delivery Policy

Shipping & Delivery Policy

Welcome to 925Gram. Please review our shipping terms carefully.
Last updated: September 3, 2025

1. Shipping Timelines

  • Gold, Silver Jewelry & Lab-Grown Diamonds (LGD) - Dispatched within 1-2 working days.
  • Custom made - Dispatched within 15-20 working days.

2. Shipping Charges

  • We offer free shipping on all orders over ₹549.
  • A shipping charge of ₹89 is applicable to orders under ₹549.
  • Free shipping is not available on international orders and returns.

Note: Cash on Delivery (COD) - ₹75 is chargeable.

3. Order Tracking

  • You will receive tracking details over WhatsApp, Email, and SMS once the order is shipped.

4. International Shipping

  • We ship selected products internationally.
  • Delivery may take 18-20 working days depending on destination and customs clearance.
  • Shipping charges will be calculated at checkout.

5. Delays & Exceptions

  • Occasional delays may occur due to weather, local restrictions, or courier issues.
  • If your address becomes unserviceable, our team will contact you with alternatives or a refund option.
NOTE: By placing an order on 925Gram, you agree to abide by our Shipping & Delivery Policy along with our Terms & Conditions and Refund/Return Policies.